Frequently Asked Questions
Our customers can expect high-quality parts and responsive customer service because of the processes we have in place, outlined by our quality management system. We are ISO 9001 certified, and our facility is audited annually by TUV SUD, a third-party company. Our quote time is 48 hours, and our on-time delivery percentage is over 99%.
We have experience and the capability to work with the following materials:
- Galvanized steel
- Stainless steel
- Aluminized steel
- 300 series steel
- 400 series steel
Yes, we can!
Although it depends on the complexity of the part and material availability, our lead time is generally eight weeks.
Yes, we can send Certifications of Compliance and Material Certifications (which include chemistry). Please state which certs you require on your purchase order.
We offer in-house heat treating, tumbling, and washing for our customers.
We are quality certified, focusing on continuous improvement, meaning we have a regularly optimized and audited process approach. We check the quality of your products frequently throughout the project to ensure each step is completed appropriately. Every part receives in-process and final inspections before it leaves the facility.
Although it may vary based on the nature of your product and the desired timeframe, we can fulfill orders ranging from 1 to over 1,000,000 products.
We have multiple security systems in place to ensure the 24-hour protection of our facility and your products.